Introduction

HiVitality ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By using our website and services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Schedule a consultation through our contact form
  • Contact us via email or phone
  • Subscribe to our newsletter or communications

This information may include:

  • Name
  • Email address
  • Phone number
  • Preferred appointment dates
  • Service interests
  • Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and respond to your consultation requests
  • To communicate with you about appointments and services
  • To send you educational materials and updates (with your consent)
  • To improve our website and services
  • To analyze website usage and trends
  • To comply with legal obligations
  • To protect against fraudulent or illegal activity

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Consent: You have given us explicit consent to process your personal data for specific purposes
  • Contract: Processing is necessary to provide services you have requested
  • Legal Obligation: Processing is required to comply with applicable laws
  • Legitimate Interests: Processing is necessary for our legitimate business interests

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website and providing services, bound by confidentiality agreements
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Restriction: Request restriction of processing your data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

HiVitality

30 Kvetná Street, Michalovce 071 01, Slovakia

Email: [email protected]

Phone: +421 56 642 31 55